There is no minimum order. Free shipping applies to: Canada/US and European orders over 50 CAD.

Yes, customers who have a registered account can receive permanent discounts depending on the total value of all purchases: 5% discount on total value over 500CAD, 10% on total value over 1500CAD, 15% on total value over 3000CAD. Bigger discounts based on total value are possible. To receive a bigger discount or if you are experiencing any problems with the discount being applied to your order, please contact us at : info.teajoint@gmail.com.

Yes, we have wholesale prices available on all items in our catalogue, as well as we can create custom tea maps and select teaware for you based on your preferences and needs. We also do custom orders for tea and teaware if you are looking for something that you could not find on our website. For all inquiries please feel free to reach out to us at: info.teajoint@gmail.com.

After you have finished placing your order you will be able to pay for your purchase online using mastercard or visa.

After you have finished placing your order you will be able to pay for your purchase online using mastercard or visa.

All Canadian orders are delivered through Canada Post. All orders are shipped out of Belarus. Free shipping includes standard delivery time, express delivery is charged extra. Due to the COVID-19 pandemic there may be extra delays in shipping time.

Yes, we do have a Privacy Policy.

The best option for somebody who is just getting started would be to select one of our beginner’s tea and teaware sets. But if you would prefer something more personalized please feel free to reach out to us and we will be very happy to assist: info.teajoint@gmail.com.

Please send all individual inquiries to the following email address info.teajoint@gmail.com .We will let you know if we are able to fulfill your custom order.

All items displayed on the website are available, if an item that you have ordered is by mistake out of stock and still displayed on the site we will contact you to resolve this situation.

If any of our products do not meet your expectations, we want to know. As such, please email info.teajoint@gmail.com, and please include your order number and a description of the reason for the return. We will gladly exchange or refund your purchase within thirty (30) days of receipt of the returned merchandise. Please note that refunds will only be issued to the same credit card that was used for the original purchase. Please note that tea is not eligible for a refund as this is considered to be a food item.